IKLAIM
iKlaim services: find your case
Each type of flight disruption has its own rules, deadlines and amounts. Pick what happened to you and see what the law guarantees.
Cancelled flight
A cancellation with less than 14 days' notice can trigger compensation, plus rerouting or a full refund.
Delayed flight
Care and assistance start at 1 hour of delay. Past 4 hours, compensation applies.
Overbooking
Denied boarding because more seats were sold than available gives you immediate compensation.
Baggage problems
Lost, damaged or tampered baggage: claim deadlines and reimbursement limits.
Ticket refund
When a full refund applies, how long the airline has to pay, and how to request it.